FAQ

 1. Do you have a TOB size guide ? 

Yes, love! To accommodate our TOBFam around the globe, we provide a detailed Size Guide. We've been doing sexy nightclub style dresses for years and Learn more about the size need of customers.

Note: Sizing may vary depending on cut and style, but don't worry! We have an Easy Returns policy in case your items do not fit perfectly.

 

2.Where is my order? How to track my order?

We usually need 3-5 days to process your order, then we will send out the package immediately. You will get a tracking number with E-mail, There is a link at the bottom of our website to check shipping status. If you have any questions, please contact us directly. HERE!

 

3.How soon can I receive my order?

The delivery time consists of two parts: Processing time&Shipping time. Normally you will receive your order in 15-20 working days from the date that it is shipped.

If you selected free shipping, please allow sufficient time with free shipping option if you need your order on specific date. Learn more HERE.

 

4.How to make a return or free exchange?

We have strict quality assurance before each product is shipped, we offer ONCE Free Exchange If the item doesn't fit you well. Also, we have New York warehouse address for your return and you could return your order for full refund within 30 calendar days from the date you received your order.